Surveys and Reports

In the new economy, fighting attrition among members and students is critical. Adjusting fees and adding services is a great way to keep members satisfied - but where should you invest your limited resources?

An online survey is a simple way to regularly gather feedback to help your team make more informed decisions on how to allocate resources. Valuable resources for golf club managers or professionals might include:

• Member feedback on decisions
• Society feedback after events
• Student feedback after lessons
• New member or student feedback
• Course and facilities surveys
• Fee surveys

If you could create a survey, send it, and review the responses in minutes - wouldn't you?

Simple, Fast and Effective Survey Tools

Most managers do understand the benefits of surveys, but don't have the time to execute them on a regular basis - if ever. Between the costs associated with executing surveys, and the time involved in choosing a survey provider, creating the survey, and measuring the results... most surveys never get off the drawing board.

Like all other Site Caddy tools, the focus is on savings in time and money. The survey system is fully integrated with Site Caddy, meaning it takes just minutes to get started. The system is simple, including only the features required for common surveys. And you use the same system to send survey invitations as you do for e-mail and SMS messages, so it's easy to send a survey to all your contacts, or target recipients based on the groups you've already created.

Survey templates simplify the process of sending a similar survey on a regular basis. For example, you might want to survey all new members or students 6 months after they join. You can create a New Member Survey template, and then simply reuse it each time you need to survey a new member. Create as many survey templates as you need.

Detailed Reports in Real Time

All member responses are recorded in real time, and you have access to survey responses the moment survey invitations are sent. View data on individual surveys, or send surveys anonymously. Or most often view aggregated results across all survey responses.