Member Management

Site Caddy provides dozens of member management tools to help you build and manage your database of members, golfers and contacts. And the membership features are fully integrated with Site Caddy's messaging service for maximum impact with minimum effort.

Import / Synch Your Members From Membership Database

The rest of this page tells more about what you can do with your member data once you have it in Site Caddy. But if you have a new Site Caddy account, how do you get all of that informaiton migrated?

Site Caddy has tools that support easy migration from popular Club database packages such as Genesys Convenor and Club Systems. Our team will show you how to export the data from your main database, and import it into Site Caddy in minutes, and then keep the two system in synch.

• Add a single contact, multiple contacts or upload thousands in seconds
• Store detailed information (phone numbers, addresses, code, categories, etc.)
• Edit and delete contacts to keep your mailing list up to date

Organise Members Into Groups

Once you have your members and contacts in your Site Caddy account, you can easily organise them into as many groups as you like, such as:

• Membership cateogory
• Club team (e.g. Barton Cup, Junior Cup)
• Committee (e.g. Social Committee, Handicaps and Competition)
• Students
• Societies
• Media

Once you've organised your contacts into groups, you can use these groups to;

• Decide which contacts have access to secure areas
• Send e-mail and SMS text messages to only selected contacts
• Build directories
• Assign priviliges

And when you import your members from a member database such as Genesys Convenor or Club Systems, Site Caddy will automatically assign all the members to groups based on their membership category.

Create Secure Member Areas

Most Clubs choose to have a decicated Members area on their website. Some Clubs prefer to leave these pages open to the public, but most feel the need to password protect these pages. With Site Caddy's Secure Zones, you can create as many different password-protected areas on the website as you need, and have a variety of options for member access. Learn more about Site Caddy's secure zones.

Edit Profile

Once a member is logged into a secure zone, you can give them the option to update their own profile. For example, a member could:

• Update their personal contact details
• Add their home and work contact details
• Choose to opt in/out of Club messages
• Even upload a personal profile, photo, or company logo

And every time a member edits their profile through their website, a notification of the changes are sent to the e-mail address of your choice so staff can update the main member database.

How many hours of staff time would it save each year to not have to deal with member calls requesting their login details? To know that your membership database is always current?

Directory Services

Once you've established a secure zone for your members, you may choose to display them in a directory on the website. A directory allows members to find contact details and information for other members once they have logged into the site. And members can opt out of appearing in any directory at any time by editing their profile, to alleviate privacy concerns.

The directory feature is a great added service you can offer your members, but it can also save your staff many hours each month answering member requests for contact details for other members. And since the members can update their own profiles online - the directory is always current!

And creating a business directory can be a great way to monetise your website by encouraging Club sponsorship.

Building a Community

Building a sense of community on your Club website can be a great way to encourage return visits from your members. Members that are engaged with Club management and each other are far more likely to return to the website, and far less likely to consider leaving a Club. Learn more about Site Caddy's community building tools.

Beyond Members

While Site Caddy's contact management features are most effective when working with your members, they are great for managing all contacts:

• Media outlets (e.g. send results to newspaper)
• Golf pro's students
• Society secretaries
• Tour operators

Group each category separately so that you can contact only those people you need to reach for any given message!

Build a Mailing List

A good mailing list is a powerful tool to have. You already have your members mailing list and know the importance of having that up to date and ready to use.  But you can also build a non-member mailing list through your website and other methods.  And with Site Caddy building an effective mailing list is easy as it provides the tools you need to encourage site visitors to join your mailing list. Site Caddy also manages your opt-in and opt-out requests ensuring your mailing list is compliant.